By accessing the website at http://www.gohookapp.com ("HOOK Site"), the HOOK mobile application, you expressly consent to the collection, use and disclosure of your Personal Data (defined below) in accordance with this Privacy Policy. As described more fully below, the HOOK App is a social networking application that may utilize your location information and other sensitive information such as sexual orientation. You also consent to HOOK's cookie policies, as described herein.
Data We Collect
We collect personal data and non-personal data about you. “Personal Data” means any data that allow someone to identify or contact you.
The following provides examples of the types of data that we collect, and how we collect them. Note that not all of the HOOK Services collect all of the data listed below:
Account Credentials. We may require you to provide an email address and password to use the HOOK App or other HOOK Services. We may also ask you to provide your phone number for account authentication purposes.
Device Information. We may collect certain software and hardware information about your Device. For example, we may collect an ID that is unique to the device or browser on which you install and/or access the HOOK Services (“Device ID” and “Device,” respectively).
Location and Distance Information. When you use the HOOK App, we will collect your location to determine your distance from other users (“Distance Information”) through the GPS, Wi-Fi, and/or cellular technology in your Device. Your last known location may be stored for the purpose of calculating Distance Information between you and other users.
Log Files. We may collect information from you, including your browser type, operating system, Internet Protocol (IP) address (a number that is automatically assigned to your computer when you use the Internet, which may vary from session to session), domain name, and/or a date/time stamp for your visit. We also use cookies and URL information to gather information regarding the date and time of your visit and the information for which you searched and which you viewed. “Cookies” are small pieces of information that a website sends to your computer's hard drive while you are viewing a web site. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your Device until you delete them) to provide you with a more personal and interactive experience on the HOOK Services and to improve our marketing efforts, including through the use of targeted advertising. Persistent cookies we place may be removed by following instructions provided by your browser. If you choose to disable cookies, some areas or features of the HOOK Services may not work properly.
Messages. When you send a message (which may include photos, location, audio, or video) to other users of the HOOK Services, we may retain the message for archival purposes or as otherwise allowed by law.
Profile Information. We may collect Personal Data from you. For example, in the HOOK App, we may collect your photo, display name, relationship status, ethnicity, age or date of birth, geo-location data, email address, password for the HOOK Services, height, social network link, "Looking For," "About Me," "Blocks," and any other information that you voluntarily add to your profile on the HOOK App or that is generated through your use of the HOOK Services. You may also have the option to provide information concerning health characteristics, such as your HIV status or Last Tested Date. Remember that if you choose to include information in your profile, and make your profile public, that information will also become public. As a result, you should carefully consider what information to include in your profile.
Purchases. We collect information necessary to complete purchases. This may include, among other things, your name, credit card information, billing information, address, telephone number, and email address.
Feedback/Support. If you provide us feedback or contact us for support we will collect your name and e-mail address and possibly other Personal Data, as well as any other content that you send to us in order to reply and address any issue. If you contact us for support, we may also collect and retain certain technical diagnostic data, such as your phone model.
Mailing List. When you sign up for the HOOK Services, we may collect your email address to send you HOOK news, HOOK Services updates, the latest information on products and services, and third party offers.
Surveys. When you participate in a survey, we may collect additional information that you provide through the survey. If the survey is provided by a third party service provider, the third party's privacy policy applies to the collection, use, and disclosure of your information.
Partner Promotion. We may collect information that you provide as part of a Partner Promotion (defined below).
Third Party Platforms. If you use or connect to the HOOK Site or download the HOOK Services through a third party platform, such as Facebook, you allow us to access and/or collect certain information from your third party platform profile/account. We may also access information contained in cookies placed on your Device by the third party platform. Note that we may share this information with the third party platform for their use.
Third Party Tracking. Our advertisers and partners may also use their own cookies or other tracking technology which may collect information about you within the Grindr Services. We do not control use of these tracking technologies.
Use And Processing Of Your Personal Data.
In addition to the uses described above, we use your Personal Data in the following ways:
Identify You. To identify you as a user on the HOOK Services.
Provide Products and Services. To provide the products and services you request, including the HOOK Services.
Communicate with you. To respond to your inquiries related to support or other requests.
Administration. For internal administrative purposes, as well as to administer or manage our relationship with you, including to communicate with you regarding your use of HOOK Services.
Sharing Of Personal Data.
In addition to the specific situations discussed above, we disclose Personal Data in the following situations:
User Profiles. The HOOK App is a social networking platform that is designed to allow users to share information. When you use the HOOK App, your Profile Information is public, and other users of the HOOK App can see your Profile Information and other Personal Data (including sensitive personal data) posted by you. For example, other users can search for you, search for your profile characteristics, or see you listed as being in their vicinity. Do not include information in your profile that you want to keep private. While the HOOK App may permit you to make certain items (e.g., Profile Information, preferences, opinions of other users, or other information) non-public, sophisticated users who use the HOOK App in an unauthorized manner may nevertheless be able to obtain this information and may be able to determine your identity.
Distance Information. The HOOK App is designed to allow users to share Distance Information. As a result, Distance Information is public, and other users of the HOOK App can see your Distance Information (including how many feet or meters you are from them). HOOK App users can use the search feature in the HOOK App to search for other users by distance or in a particular geographic vicinity. Your Distance Information will be used for these searches. Sophisticated users who use the HOOK App in an unauthorized manner, or other users who change their location while you remain in the same location, may use this information to determine your exact location and may be able to determine your identity. Please note: even if you choose to hide your Distance Information, the HOOK App will continue to sort and display your profile based on your relative distance from other users, so your Distance Information may still be approximated by other users. Thus, even if you choose to hide your Distance Information, others may nevertheless be able to determine your location.
Other Disclosures. HOOK may disclose Personal Data in response to subpoenas, warrants, or court orders, or in connection with any legal process, or to comply with relevant laws; to establish or exercise our rights to defend against legal claims; if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, safety of person or property, violation of our policies, or as otherwise required by law.
Age Privacy
We require users to be at least 18 years of age. We do not intend for anyone under the age of 18 to use any of the features or services we offer, and we certainly do not direct any of our content specifically at children under 18 years of age. We understand and are committed to respecting the sensitive nature of children's privacy online.
Changes to This Privacy Policy
We reserve the right, at any time, to add to, change, update, or modify this Policy, simply by posting such change, update, or modification on HOOK Services and without any other notice to you. Any such change, update, or modification will be effective immediately upon posting on the Services. If any changes are made to this Privacy Policy we will reflect the "Last Revised" date above. It is your responsibility to review this Policy from time to time to ensure that you continue to agree with all of its terms.
How We Protect Personal Information
No method of transmission over the Internet, or method of electronic storage, is fully secure. While HOOK uses reasonable efforts to protect your Personal Data from unauthorized access, use, or disclosure, HOOK cannot guarantee the security of your Personal Data. In the event that we are required by law to inform you of any unauthorized access to your Personal Data, we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
Contact Us
If you have any questions about this Policy, our practices related to the HOOK Services, or if you would like to have us remove your information from our database, where possible, please feel free to contact us at support@gohookapp.com with subject line "Privacy Policy".